People who work in or play football know that the sport comes with risks. I think, however, most of us have never seen anything like what happened to Buffalo Bills’ safety Damar Hamlin on the field in Cincinnati Monday night.… Read More »NFL, Hamlin emergency confirms need for crisis communications
In case you didn’t hear, Southwest Airlines got into quite a public and customer relations pickle this week. More than a million people reportedly saw flights canceled or lost luggage during a high-volume holiday travel period. Passengers and even some… Read More »Southwest Airlines took a PR hit, but can recover
This was initially posted in the August 25, 2021 issue of SIDEbar, a weekly PR newsletter distributed by gpublicity. When game show Jeopardy! set out to find a replacement for its late legendary host, Alex Trebek, it looked like it was doing… Read More »Jeopardy’s PR lesson
Welcome to my new blog. And my new look. In an effort to communicate the personal side of the publicity work I do, I decided to use what I identify with best — my own name. I continue to work… Read More »Different look, same writer