In case you didn’t hear, Southwest Airlines got into quite a public and customer relations pickle this week. More than a million people reportedly saw flights canceled or lost luggage during a high-volume holiday travel period. Passengers and even some… Read More »Southwest Airlines took a PR hit, but can recover
I’m an emotional person. Sometimes that’s a good thing and other times, well …. I was a bundle of them last week when the Supreme Court announced it was overturning Roe v. Wade which constitutionally gave women the right to… Read More »There are PR implications with Supreme Court rulings
This post was originally published in SIDEbar, gpublicity’s newsletter. If we learned one thing during the last week it’s the difference between the words “vaccinate” and “immunize.” When Green Bay Packers quarterback Aaron Rodgers told media in August that he was vaccinated against… Read More »Aaron Rodgers’s smart guy image takes a hit
Every year seems to have its buzzwords and many are overused. I’m sure that as you read this, you’re forming your own list in your head. I’d just as soon make up words than read these again en masse. So,… Read More »Buzz off buzzwords
When you’ve set a goal and created a PR plan to essentially rebrand football, the last thing you want are conspiracy theories and brawls in which one player could have killed another on national television. The public relations state of… Read More »As football’s PR efforts work to focus message on safety, violence rears its ugly head
The Washington Nationals were in a precarious public relations position after they won the World Series. No, no one fell off a parade float or said anything that got past the dump button (that I know of). It involved one… Read More »Nationals PR staff probably busy the last few days
It’s been a bad week of publicity for the Houston Astros, the least of which involves two home losses in their opening World Series games against the Washington Nationals. The Astros ills have all been public relations related. They began… Read More »“We were wrong” only begins to address Houston Astros’ PR problems
Name: It belongs to you. Image: None like yours (unless you’re an identical twin). Likeness: Artist draws a picture of someone with long curly hair pulled back with a distinctive headband that looks like you. Those things make your brand.… Read More »NCAA self-inflicts PR pain
NFL commissioner Roger Goodell recently told a reporter from Sports Business Journal that he wants the league’s 100thanniversary to be a celebration. Great public relations plan. I’d loved to have helped outline and showcase the league’s rich history. Those 100 years… Read More »Antonio Brown interrupts NFL’s 100th anniversary PR plan
If you tune into sports or news talk media during the mid-summer, chances are you hear debates about hard-hitting topics such as, who’s the greatest ever — at everything. If it’s news talk, the 500 candidates running for president in… Read More »It’s the season of lists